Alec Dalton

Passion for five-star service fuels Alec Dalton’s leadership of exceptional experiences – especially across the hospitality, travel, and tourism industries. Leveraging a distinguished career with industry leaders like The Ritz-Carlton and Disney, Alec now advises brand-name and boutique businesses alike on approaches to operational excellence. He also researches and teaches in the hospitality faculties of Boston University and Florida International University.

The International Hospitality Institute has ranked Alec among the “100 Most Inspirational People in Global Hospitality & Travel.” Beyond consulting, teaching, and research, Alec shares his vision for service success as a best-selling author, globally-sought keynote speaker, and judge of several international business competitions.