CX MASTERCLASS

CX Masterclass is a full-day event for CX Professionals who want to understand what it means to be bold, and what it takes to create great customer experiences that turn your business into a profit-making engine, as well as a pleasure to your customers. 

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Shirute     Smith+Co     CXPA Finland     Klaus K Hotel       Partner

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Our one­-day masterclass takes customer experience to the next level - from managing to innovating the experience. This years event, CX Masterclass by Shaun Smith was based on his and Andy Milligan’s latest book, ‘On Purpose’, and explored why and how the BOLD brands transform their markets.

PRAISE FROM CX MASTERCLASS ATTENDEES

“Shaun's performance was so convincing that I got lots of extra energy to drive this idea of CX further in our organisation.”

- CX Masterclass participant

"Effective day, with many good examples, and gave me tangible action points for my job."

- CX Masterclass participant

“Excellent opportunity to listen to a world class speaker, topics to the point and exactly on what I am working on. I wish I had been able to bring other colleagues e.g. from marketing. Very good arrangements and excellent new meeting venue. ”

- CX Masterclass participant

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How do companies innovate CX?

 

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Sirte Pihlaja
CUSTOMER EXPERIENCE
EXPERT SERVICES AND TRAININGS
Sirte Pihlaja
CEO, CCXP
TRAINED LEGO® SERIOUS PLAY® FACILITATOR
+358 50 5700 190
  • Sales

    sales (at) shirute.com
  • Other inquiries

    sales (at) shirute.com

Please vote and let us know who you would like to see leading our next CX Masterclass. You can also request for additional information and let us know you are interested in our CX event(s) by sending your contact information through this form.





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