{"id":60004,"date":"2021-02-02T12:53:09","date_gmt":"2021-02-02T10:53:09","guid":{"rendered":"https:\/\/www.shirute.com\/?page_id=60004"},"modified":"2023-03-23T15:34:55","modified_gmt":"2023-03-23T13:34:55","slug":"shirute-cxplay-what-is-lsp","status":"publish","type":"page","link":"https:\/\/www.shirute.com\/en\/shirute-cxplay-what-is-lsp\/","title":{"rendered":"Shirute LSP CX Play \u2013 TosiLeikki WHAT"},"content":{"rendered":"<p> <a href=\"#\">   <\/a> <\/p>\n<ul id=\"m-178569bd718\" data-iid=\"11\" style=\"z-index: 13;\">\n<li data-id=\"1\" id=\"tcb_custom_menu_kGeLRDXJ\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay#menu\" style=\"\"> <span>START<\/span><\/a> <\/li>\n<li data-id=\"2\" id=\"tcb_custom_menu_r4xB0zz2\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-what-is-lsp\" style=\"\"> <span>INTRODUCTION<\/span><\/a> <\/li>\n<li data-id=\"3\" id=\"tcb_custom_menu_cVHSKHot\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-online\" style=\"\"> <span>ONLINE<\/span><\/a> <\/li>\n<li data-id=\"4\" id=\"tcb_custom_menu_9OinqTYJ\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-coaches\" style=\"\"> <span>COACHES<\/span><\/a> <\/li>\n<li data-id=\"5\" id=\"tcb_custom_menu_vqo255Yw\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-themes\" style=\"\"> <span>THEMES<\/span><\/a> <\/li>\n<li data-id=\"6\" id=\"tcb_custom_menu_KeCWJqha\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-workshops\" style=\"\"> <span>WORKSHOPS<\/span><\/a> <\/li>\n<li data-id=\"10\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-try-it\" style=\"\"> <span>EVENTS<\/span><\/a> <\/li>\n<li data-id=\"7\" id=\"tcb_custom_menu_Q6nLTWwM\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-insights\" style=\"\"> <span>INSIGHTS<\/span><\/a> <\/li>\n<li data-id=\"8\" id=\"tcb_custom_menu_XpGZAZiV\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"#faq\" style=\"\"> <span>FAQ<\/span><\/a> <\/li>\n<li data-id=\"9\" id=\"tcb_custom_menu_6NmB8mPj\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" style=\"\"> <span>BOOK US<\/span><\/a> <\/li>\n<\/ul>\n<h1 style=\"text-align: center;\"><strong>Shirute CX Play<\/strong>for Customer Experience Professionals<\/h1>\n<p>   <a href=\"#\">   <\/a> <\/p>\n<ul id=\"m-177967eeb1a\" data-iid=\"11\">\n<li data-id=\"1\" id=\"tcb_custom_menu_kGeLRDXJ\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay#menu\" style=\"\"> <span>START<\/span><\/a> <\/li>\n<li data-id=\"2\" id=\"tcb_custom_menu_r4xB0zz2\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-what-is-lsp\" style=\"\"> <span>INTRODUCTION<\/span><\/a> <\/li>\n<li data-id=\"3\" id=\"tcb_custom_menu_cVHSKHot\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-online\" style=\"\"> <span>ONLINE<\/span><\/a> <\/li>\n<li data-id=\"4\" id=\"tcb_custom_menu_9OinqTYJ\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-coaches\" style=\"\"> <span>COACHES<\/span><\/a> <\/li>\n<li data-id=\"5\" id=\"tcb_custom_menu_vqo255Yw\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-themes\" style=\"\"> <span>THEMES<\/span><\/a> <\/li>\n<li data-id=\"6\" id=\"tcb_custom_menu_KeCWJqha\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-workshops\" style=\"\"> <span>WORKSHOPS<\/span><\/a> <\/li>\n<li data-id=\"10\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-try-it\" style=\"\"> <span>EVENTS<\/span><\/a> <\/li>\n<li data-id=\"7\" id=\"tcb_custom_menu_Q6nLTWwM\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-insights\" style=\"\"> <span>INSIGHTS<\/span><\/a> <\/li>\n<li data-id=\"8\" id=\"tcb_custom_menu_XpGZAZiV\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"#faq\" style=\"\"> <span>FAQ<\/span><\/a> <\/li>\n<li data-id=\"9\" id=\"tcb_custom_menu_6NmB8mPj\" style=\"\" data-tcb_hover_state_parent=\"\"> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" style=\"\"> <span>BOOK US<\/span><\/a> <\/li>\n<\/ul>\n<ul>\n<li> <a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/fi.png\" alt=\"\"><span lang=\"fi\">Suomi<\/span><\/a> <\/li>\n<\/ul>\n<h2 style=\"text-align: center;\"><strong>LEGO\u00ae Serious Play\u00ae Sparks Conversations.<\/strong><\/h2>\n<p>The LEGO\u00ae Serious Play\u00ae method helps your organisation develop its Customer Understanding and build better People Experiences through creative thinking and PLAY. &nbsp;With Shirute\u2019s CX Play\u00ae, your team can evaluate different scenario outcomes and find common goals for the future. Get ready to change your mindset and bring more PLAY into your business!&nbsp;<\/p>\n<h1 style=\"text-align: center;\"><strong>We are now also ONLINE!<\/strong><\/h1>\n<h3 style=\"text-align: center;\"><span>Want to PLAY from the safety of your home office? <\/span><span>We offer our LEGO Serious Play workshops also online and as hybrid versions.<\/span><\/h3>\n<p> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-online\" rel=\"\"> <span><span>Read More<\/span><\/span> <\/a>         <\/p>\n<h1 style=\"text-align: center;\"><span><strong><em>Strengthen and broaden<\/em><\/strong><em>&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>your&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>organisational&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>understanding<\/em><\/span><\/h1>\n<p style=\"text-align: center;\">No hierarchies. No limits. Just pure creativity.&nbsp;<\/p>\n<p>   <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" rel=\"\"> <span><span>Ask for offer<\/span><\/span> <\/a>       <span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"140\" height=\"140\" title=\"iiris_lahti_smf\" data-id=\"44951\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/12\/iiris_lahti_smf.png\" style=\"\"><\/span><\/p>\n<h2><em><span><\/span><\/em><span>&#8220;The CX Play workshop gave us a really nice boost to kick off our year as a newly established organization and helped people from different teams to get to know each other a bit better. Lego Serious Play offered us a fun way for innovating and exploring different solutions to these challenges together.&#8221;<\/span><span><\/span><\/h2>\n<p style=\"text-align: left;\"><em><strong><span><span>&#8211;&nbsp;<\/span><strong>Iiris Lahti<\/strong><\/span><\/strong><strong><span><span style=\"color: rgb(0, 0, 0); font-weight: 600;\"><\/span><\/span><\/strong><\/em><em><span>, Head of Online Performance Unit, Sanoma Group, multi-channel media and learning company<\/span><\/em><\/p>\n<h2><strong><span style=\"color: rgb(0, 0, 0); font-weight: 600;\"><\/span><\/strong><\/h2>\n<p> <a href=\"https:\/\/www.shirute.fi\/en\/case-clients\/sanoma-media-finland\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <span><span>Read full case<\/span><\/span> <\/a>      <a href=\"#top\"><span>    <\/span> <span><span>Back to top<\/span><\/span> <\/a>  <\/p>\n<h2 style=\"text-align: center;\"><strong>Build Better People Experiences<\/strong><strong><\/strong><\/h2>\n<h1 style=\"text-align: right;\">You Need<strong>Customer Understanding<\/strong>&nbsp;&nbsp;for Competitive Differentiation<\/h1>\n<p><strong><\/strong><\/p>\n<p style=\"text-align: right;\">When you want to build unique, distinctive, and superior customer experiences, you must first change your mindset. Differentiation is not possible with the same familiar techniques that your competitors are using.<\/p>\n<p style=\"text-align: right;\">\n<p style=\"text-align: right;\">With our expert coaching, you can take your organisation\u2019s customer experience to a whole new level. We use LEGO bricks to build an overview of each unique customer encounter.<\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"777\" height=\"637\" title=\"1_TosiLeikkiOnePager\" data-id=\"41994\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/10\/1_TosiLeikkiOnePager.jpg\" style=\"\"><\/span><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"777\" height=\"637\" title=\"LSP_main_image_5236_777x637\" data-id=\"43286\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/11\/LSP_main_image_5236_777x637.jpg\" style=\"\"><\/span><\/p>\n<h1>See your Business<strong>Grow and Transform<\/strong><\/h1>\n<p>As the purchasing behaviours of consumers change, maintaining a strong relationship with your customers and developing these relationships continuously support the success of your business. Utilising customer understanding will clearly set your organisation apart from your competitors.<\/p>\n<\/p>\n<p>CX Play\u00ae helps highlight the strategic importance of customer experiences and intentional journey management to your entire organisation.<\/p>\n<h1 style=\"text-align: right;\">Learn a New Language to<strong> Overcome Organisational Silos<\/strong><strong> <\/strong><\/h1>\n<p style=\"text-align: right;\">&nbsp;We provide you access to a new language that makes you think and speak in an entirely different way \u2013 with your hands! By using our creative CX Play\u00ae method, you will realise in a concrete fashion, what the factors are that influence how customer experiences are created, and discuss your options to improve openly with other participants. With LEGO bricks, you strengthen your team spirit and commitment to achieve common goals.<\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"777\" height=\"637\" title=\"3_TosiLeikkiOnePager\" data-id=\"42021\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/10\/3_TosiLeikkiOnePager.jpg\" style=\"\"><\/span><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"777\" height=\"637\" title=\"LSP_main_image_4923_777x637\" data-id=\"43278\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/11\/LSP_main_image_4923_777x637.jpg\" style=\"\"><\/span><\/p>\n<h1 style=\"text-align: left;\">A Vantage Point to <strong>Future Customer Experiences<\/strong><\/h1>\n<p>LEGO\u00ae Serious Play\u00ae offers the building blocks you need by concretely highlighting the current, past, and future of your company\u2019s customer experiences. Our CX Play\u00ae coaching accelerates the development of your customer experiences, and helps you to start building superior customer experiences for your organisation.<\/p>\n<\/p>\n<h1 style=\"text-align: right;\">Developing Customer<strong>Understanding Together<\/strong><\/h1>\n<p style=\"text-align: right;\">Using CX Play\u00ae, you will identify the different internal and external factors that influence your own operations. It will also allow you to evaluate the different scenario outcomes. It is easier to bring new ideas to the table, and question old ways of working. As a result, you can take very significant steps moving your business forward.<\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"776\" height=\"637\" title=\"5_TosileikkiOnePager\" data-id=\"42033\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/10\/5_TosileikkiOnePager.jpg\" style=\"\"><\/span>   <a href=\"#top\"><span>    <\/span> <span><span>Back to top<\/span><\/span> <\/a>         <\/p>\n<h1 style=\"text-align: center;\"><span><strong><em>Strengthen and broaden<\/em><\/strong><em>&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>your&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>organisational&nbsp;<\/em><\/span><span><em><\/em><\/span><span><em>understanding<\/em><\/span><\/h1>\n<p style=\"text-align: center;\">No hierarchies. No limits. Just pure creativity.&nbsp;<\/p>\n<p>   <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" rel=\"\"> <span><span>Ask for offer<\/span><\/span> <\/a>       <span><img loading=\"lazy\" decoding=\"async\" alt=\"\" width=\"140\" height=\"139\" title=\"anne mikkila_tieto_bw\" data-id=\"43150\" src=\"https:\/\/www.shirute.com\/shiruteWWW\/atf-content\/uploads\/2019\/11\/anne-mikkila_tieto_bw.png\"><\/span><\/p>\n<p style=\"text-align: left;\">\n<p style=\"text-align: left;\">&#8220;Lego Serious Play is very refreshing, fun, and overall challenging to my skills and abilities, as well as thinking. The physical Lego building is very rewarding.&#8221;<\/p>\n<p style=\"text-align: left;\"><em><em><strong><span>&#8211; Anne Mikkil\u00e4<\/span><\/strong><\/em>, Customer Experience Director, <em>Tieto, Nordic software and services company<\/em><\/em><\/p>\n<h2><\/h2>\n<h1 style=\"text-align: center;\"><strong>Couldn&#8217;t find what you wanted?<\/strong><\/h1>\n<h3 style=\"text-align: center;\"><span>Do you want to ask about our services? Need something else?<\/span><span>Please let us know by contacting us, and we will get back to you!<\/span><\/h3>\n<p> <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" rel=\"\"> <span><span>Contact us<\/span><\/span> <\/a>    <\/p>\n<h1 style=\"text-align: center;\"><strong>FAQ<\/strong><\/h1>\n<h5 style=\"text-align: center;\"><span>Here are the answers to some frequently asked questions:<\/span><\/h5>\n<\/p>\n<p>   <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">What is LEGO\u00ae Serious Play\u00ae?<\/span><\/h4>\n<p>LEGO\u00ae Serious Play\u00aeis a facilitation methodology developed at the Lego Group. Since 2010 it is available under an open source community-based model.<sup>&nbsp;<\/sup>Its goal is improving creative thinking and communication.&nbsp;<\/p>\n<p>     <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">Why LEGO\u00ae Serious Play\u00ae?<\/span><\/h4>\n<p>The LEGO\u00ae Serious Play\u00ae method challenges your critical thinking in the most enjoyable way possible. It has been developed to ensure that organisations are able to problem solve as a team.<\/p>\n<p>    <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">What can LEGO\u00ae Serious Play\u00ae be used for?<\/span><\/h4>\n<p>The LEGO\u00ae Serious Play\u00ae method has been used internationally for many years, to develop the business for a variety of companies and organisations. The results speak for themselves. &nbsp;LEGO\u00ae Serious Play\u00ae changes the way people think and aims to develop businesses in a whole new way.<\/p>\n<p>     <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">What do we need to play seriously?<\/span><\/h4>\n<p>Stakeholders. Legos. Open Mindedness. A trained LEGO\u00ae Serious Play\u00ae facilitator to make sure you get the best out of the bricks.<\/p>\n<p>     <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">What is the background of this methodology?<\/span><\/h4>\n<p>Johan Roos and Bart Victor created the &#8220;Serious Play&#8221; concept and process in the late 1990s as way to enable managers to describe, create and challenge their views on their business. Dr. Roos is now Chief &nbsp;Academic Officer at Hult International Business School and Dr. Bart Victor is Cal Turner Professor of Moral Leadership at Vanderbilt University. They created Serious Play while they were both professors at IMD in Switzerland.<\/p>\n<p>    <span><\/span> <\/p>\n<h4><span style=\"font-size: 20px;\">Anything else you want to know?<\/span><\/h4>\n<p>The best way to learn about LEGO\u00ae Serious Play\u00ae is to experience it. Please do not hesitate to <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-book-us\" style=\"outline: none;\">contact<\/a> us for an <a href=\"https:\/\/www.shirute.fi\/en\/shirute-cxplay-try-it\" style=\"outline: none;\">introductory workshop<\/a> or any additional information.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.shirute.fi\/en\/privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 18px;\">\u200b<\/span><span style=\"font-size: 18px;\">Privacy Policy<\/span><\/a><\/p>\n<p>   <a href=\"#top\"><span>    <\/span> <span><span>Back to top<\/span><\/span> <\/a>  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>START INTRODUCTION ONLINE COACHES THEMES WORKSHOPS EVENTS INSIGHTS FAQ BOOK US Shirute CX Playfor Customer Experience Professionals START INTRODUCTION ONLINE COACHES THEMES WORKSHOPS EVENTS INSIGHTS FAQ BOOK US Suomi LEGO\u00ae Serious Play\u00ae Sparks Conversations. The LEGO\u00ae Serious Play\u00ae method helps your organisation develop its Customer Understanding and build better People Experiences through creative thinking and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":288,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page_sub_page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-60004","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/pages\/60004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/comments?post=60004"}],"version-history":[{"count":20,"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/pages\/60004\/revisions"}],"predecessor-version":[{"id":62957,"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/pages\/60004\/revisions\/62957"}],"wp:attachment":[{"href":"https:\/\/www.shirute.com\/en\/wp-json\/wp\/v2\/media?parent=60004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}