As the competition intensifies, customer understanding and customer experience development have become an integral part of any organisation’s strategy. Developed by our specialists, TosiLeikki – CX Play helps you in building better customer experiences and improving the customer understanding within your organisation, with the use of simple Lego bricks.

The LEGO® Serious Play method has been used internationally for many years, to develop the business for a variety of companies and organisations. The results speak for themselves.  LEGO® Serious Play® changes the way people think and aims to develop businesses in a whole new way.


CX Play: Start playing right away – seriously!

Do you want to learn more about the possibilities that LEGO® Serious Play® provides for developing your customer and employee experiences? We develop our Lego-based brainshops based on discussions with the leading experts in the world, so that you could benefit from the newest research and trends. Read more and contact us, or go ahead and order your own session right away!

Read more and book your workshop >>



TosiLeikki – CX Play open coaching sessions

Would you like to get familiar with the LEGO® Serious Play® method and materials in practice? Join us at any of our open sessions, and you will learn in a fun and engaging way, how you can build incredible customer and employee experiences – brick by brick. Please leave us with your contact information, and we will let you know as soon as we have set the dates for our upcoming sessions.

Come and play with us >>