Hands-on AI Studio
Empower Your Team with Our AI Workshop
Unleash the Power of Artificial Intelligence
in Your Business
Take your organisation to the next level with a half-day AI workshop! Gain industry insights, collaborate on AI strategies, and explore hands-on solutions. Through this workshop, your team will gain a comprehensive market overview, exploring how AI transforms CX, B2B/B2C services, and value creation.
We will guide you in discovering innovative ways to enhance customer engagement and drive business growth. This workshop offers practical insights and tools, including designing AI solutions tailored to your business needs, like Talking Product AI and Personal AI Twins.
Ready to innovate? Contact us today!
Artificial intelligence is transforming how businesses connect with customers and drive innovation. The Hands-On AI Studio is an interactive, practical training designed to equip your team with the knowledge and tools to harness AI’s potential. You'll explore how to enhance customer experience (CX) and employee experience (EX) strategies, from identifying opportunities to creating actionable AI-powered concepts.
This workshop is ideal for organisations ready to learn more about the business opportunities that AI applications - such as AI agents, digital assistants, machine customers, personal AI twins, and talking products - can offer today while learning how to align AI strategies with their business objectives.
All attendees will get a digital copy of the global best-selling book “Customer Experience 5” and our playbook for creating better machine customer experiences.
Who Is This Training For?
This training is perfect for teams, leaders, and decision-makers in customer experience, marketing, product development, or strategy roles. Whether exploring AI for the first time or seeking to deepen your expertise, the Hands-On AI Studio provides a collaborative environment to develop actionable concepts and stay ahead of the curve.
You don’t need any previous deep knowledge of AI or technical skills to join us. If you’re ready to innovate and lead with AI, this workshop is for you.
What people are saying about our AI trainings and keynotes
“You are a great speaker. I would have listened to you even longer. For once, a speaker I wouldn't want to be interrupted. The best webinar of this year!”
Get a quick start
to your AI-first business
Responsibly. Empathically. Resourcefully.
What You’ll Learn
1. Explore AI Trends and Market Insights
- Gain insights into the latest AI innovations and their impact on customer behaviour and business strategies.
- Get inspired by real-world case examples of AI-powered solutions.
2. Assess Your Readiness and Identify AI Use Cases
- Benchmark your organisation’s readiness for AI adoption and pinpoint key areas for improvement.
- Identify impactful AI use cases tailored to your organisation’s needs and goals.
- Get a playbook for creating better experiences for digital people.
3. Turn Ideas into Actionable AI Concepts
- Collaborate on creating AI-driven personas and mapping customer journeys using AI-powered journey management tools.
- Develop innovative concepts like talking products or AI twins to drive value and engagement.
4. Create and Teach Your Personal AI Twin
- Build and train a personal AI twin, teaching it custom content for your specific goals, and to start your AI learning path together.
- Learn how to integrate AI twins into your leadership, innovation, and growth workflows.
Why Join?
The Hands-On AI Studio is designed for forward-thinking teams and leaders eager to unlock new opportunities in the AI era.
This training offers a unique opportunity to:
- Gain a practical understanding of how to integrate AI into CX and EX strategies for measurable results.
- Collaborate on real-world pilot ideas and actionable solutions that align with your business objectives, to put AI into action in your business.
- Gain hands-on experience with practical tools like AI-assisted journey mapping and AI twin creation to jumpstart your AI initiatives.
How It Works
This 4-hour session is offered as an in-person, online, or hybrid experience, giving your team the flexibility to participate in the way that suits you best.
What’s Included:
- Expert-led insights into the AI market and inspiring case studies.
- Guided discussions to identify opportunities and prioritise use cases.
- Hands-on exercises to create AI personas, map customer journeys, and build actionable concepts using AI-powered customer journey management tools.
- Creation of personal AI twins to kickstart your AI journey.
Prepare Ahead: You’ll receive a preparation guide before the workshop to help you gather content for your personal AI twin, ensuring a seamless experience.
We will organise a retrospective session for all attendees to discuss learnings and any questions that may have come up. This session will take place about 2 weeks after the training.
Ready to Lead with AI?
Take the first step toward transforming your organisation’s approach to AI innovation. Sign up for the next open session or contact us to bring this workshop to your team internally.
What people are saying about our AI trainings and keynotes
”Thank you, it was interesting and, on the other hand, gave a new perspective to this topic. Now I want to find out more about it!”
Get the AI Playbook
from our Machine Customer Study
Download it for free. Enjoy the guidance.
How are machine customers served now?
Check out the results of our survey!
" In order to serve machine customers, it is good to establish a design team to review service processes and look for accessibility challenges. In addition, it is worth starting to plan what new business potential machine customers bring about and what kind of completely new services could be offered to them."
What people are saying about our AI trainings and keynotes
”Really good AI talk and speaker!”
What people are saying about our AI trainings and keynotes
”The keynote on artificial intelligence and Responsible AI was very interesting. Sirte's professional and enthusiastic presentation, as well as targeting the speech directly to my job role, in addition to her numerous practical tips and reference materials, helped me to understand the issues at hand. From AI regulation to everyday work, her training content also gave me good advice on tackling these matters in concrete steps.”
"It's expected that agents will autonomously accomplish real-world tasks. Progression from Reasoners to Agents could happen relatively quickly."
- Sam Altman, CEO, OpenAI
Get a quick start
to your AI-first business
Responsibly. Empathically. Resourcefully.
"I think about [agents] as intelligent systems that show reasoning, planning, and memory. They are able to think multiple steps ahead, work across software and systems, all to get something done on your behalf, and, most importantly, under your supervision."
- Sundar Pichai, CEO, Google